all our charms are handmade to order...please allow 1-2 weeks for shipping. if you need an item sooner please contact us and we'll see what we can do. all our orders ship via USPS so please provide a valid USPS shipping address upon checkout.
we accept Visa, MasterCard, Discover, or American Express.
since all of our charms are handmade to order we don't accept returns, however we want you to be happy so we will gladly exchange any non-custom charm. please contact us within 10 days of receipt for an exchange authorization.
we do not share or sell your personal information to any third parties with the exception of the shipping carrier we send your order through.
see our FAQ section for some of the most frequently asked questions...if you can't find what you need contact us through the Contact link on our website.
all our designs are copyrighted as are the photos and text on this website. if you would like to use one of our photos, please contact us first and make sure to credit us and include a link. thank you!